Reporting Misconduct
You may report breaches of corporate policies and procedures, of the Code of Conduct, of regulations and applicable legislation (e.g. fraud, embezzlement, theft, active and passive corruption, misappropriation, forgery, property damage, money laundering, falsification of accounting records and financial statements, misuse of personal data, incidents of violence and harassment at the workplace, human rights breaches, environmental law breaches, violations regarding the global supply chain of Deutsche Telekom and in general, any act or omission that may cause a material or non-material damage to OTE Group companies) as well as breaches of Union law, as laid down in article 4 of Law 4990/2022 – ‘Protection of persons who report breaches of Union law’, by using the reporting channels mentioned below.
Internal reporting channels:
- Whistleblowing Platform
- Via e-mail: tellme@telekom.gr
Via telephone: +30 211 121 1786 (access code: 9643). The telephone number is valid for international calls, is available 24 hours a day, and can assist you in Greek and English languages.
- Postal Address:
OTE S.A.
Head of Compliance & ERM OTE Group 99, Kifissias Av., PC 15124 Maroussi
- E-mail: humanrights@telekom.gr
for issues related to the Code of Human Rights
- https://www.telekom.com/en/company/compliance/whistleblowerportal
In case the channels included in the above link are used, your report will be received and handled by Deutsche Telekom
Please do not use these channels for reporting issues related to company’s products or/and services. These issues should only be directed to OTEAcademy’s Business Development Department info@telekom-academy.gr.
The operation of the channels as well as the receipt, monitoring, management and archiving of reports are further specified in detail by the specific conditions of the "OTE Group Whistleblowing & Non Retaliation Policy", as in force.
Employees or third parties who provide information on wrongdoing or violations of corporate Policies, as well as employees or third parties mentioned or included in those tip-offs shall have the right to obtain access to the personal data, to obtain information as to whether or not personal data concerning him or her are being processed, shall have the right to object, to obtain rectification of inaccurate personal data, as well as to request at any time and without charge the erasure of personal data they have provided under the terms of the General Data Protection Regulation (EU 679/2016-GDPR).
Compliance is committed to collect and maintain only data that is necessary in accordance with the principle of proportionality, to delete them safely after a period of five (5) years from the completion of the follow up of the report or from the adoption of measures to protect the reporting persons or the adoption of disciplinary measures or/and legal actions against the reported persons or third parties, unless there are serious grounds for their maintenance after the abovementioned period (e.g. ongoing investigations, pending court proceedings), to protect the personal data from loss, misuse, unauthorized access or disclosure, and generally to ensure that there are appropriate technical and organizational measures that guarantee data protection.
The collection and processing of personal data is performed with confidentiality by the responsible employees of the Compliance & Enterprise Risk Management Unit OTE Group who have received special training for this purpose.
Moreover, the OTE Group shall take all necessary measures to guarantee that persons, who provide information on incidents regarding violations, in good faith and having reasonable grounds to believe that the information provided is reliable, do not suffer any personal, business or pecuniary loss. On the contrary, employees who deliberately raise false and malicious allegations shall not be protected.
Finally, it is noted that OTE Group has established clear rules and Policies which define what is allowed and what incidents constitute misconduct. These incidents have consequences for offenders and specific sanctions and penalties are imposed.
